Terms & Conditions

1. Introduction

Welcome to RentalCarDesk.com (“Rental Car Desk”, “we”, “us”, or “our”). These Terms & Conditions outline the rules and regulations governing the use of our website, booking assistance, and customer support services.

By accessing this website or using our services, you acknowledge and accept these Terms & Conditions in full. If you do not agree with these terms, please discontinue the use of RentalCarDesk.com immediately.

2. Service Provision

Rental Car Desk provides an online platform that assists customers with car rental reservations, modifications, extensions, and cancellations. We operate as an intermediary and do not own, operate, or control any rental vehicles or rental companies. All bookings are fulfilled through our partner rental vendors.

3. User Obligations

• You must provide accurate and complete information during booking, including your full name, phone number, and email address.
• You are responsible for ensuring compliance with all applicable laws, rental requirements, and identification rules.
• You must review and accept the rental vendor’s terms, conditions, and eligibility rules before completing your reservation.

4. Payment & Fees

• You agree to pay all fees, charges, and taxes associated with your rental booking.
• All pricing, fees, and service charges will be clearly displayed during the booking process.
• Payment terms follow the policies of the chosen rental vendor and/or Rental Car Desk where applicable.

5. Cancellations & Refunds

Cancellation and refund eligibility are governed by the rental vendor’s policies, not Rental Car Desk.

We will assist customers with processing changes or refunds whenever possible, but final approval is determined solely by the rental provider.

6. Privacy & Data Use

We collect only the minimum personal information necessary to complete your reservation. All sensitive data is securely handled and deleted once booking support is completed. We do not sell, trade, or misuse customer data under any circumstances.

7. Limitation of Liability

Rental Car Desk is not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of or inability to use our website or services
• Actions, errors, or policies of rental vendors
• Vehicle availability, delays, overbooking, or cancellations by the rental provider
• Additional fees charged by the rental vendor

8. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting on RentalCarDesk.com.

9. Governing Law

These Terms & Conditions are governed by the laws of the state in which Rental Car Desk is registered, without regard to conflict-of-law principles.

10. Contact Us

For questions about these Terms & Conditions, please contact us:

📧 Email: booking@rentalcardesk.com
📞 Phone: +1 (810) 272-5102

By using Rental Car Desk and its services, you confirm that you have read, understood, and agree to these Terms & Conditions.