Privacy Policy

Last updated:
Welcome to RentalCarDesk (“we”, “us”, “our”, or “RentalCarDesk”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, your rights, and how we protect your information when you visit www.rentalcardesk.com or use our services.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our site.

• Personal information you provide: name, email address, phone number, pickup/drop-off details, and booking preferences.
• Automatically collected data: IP address, device and browser information, pages visited, referral source, and cookies/analytics data.
• Third-party data: information from advertising platforms, analytics providers, and partner vendors to improve service delivery.

2. How We Use Your Information

• To facilitate bookings, modifications, extensions, and cancellations.
• To communicate confirmation, booking updates, and support messages.
• To improve our website, detect fraud, and analyze usage for service improvements.
• For marketing, remarketing, and ad personalization where you have consented or where permitted by law.
• To comply with legal obligations and to enforce our Terms & Conditions.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we rely on lawful bases including contract performance (to fulfill booking support), legitimate interests (fraud prevention and analytics), consent (for marketing cookies), and legal obligation where applicable.

4. CCPA & California Residents

If you are a California resident, you have the right to request disclosure of the categories of personal information we collect, request deletion of personal information, and opt-out of sale/sharing of personal data for targeted advertising (where applicable). To submit requests, contact privacy@rentalcardesk.com.

5. Cookies & Tracking

We use cookies and similar technologies to operate the website, provide core functionality, analyze performance, and serve personalized advertising. You can manage cookie preferences through your browser settings or our cookie control tools where provided.

6. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Booking inquiry data is typically deleted within 30 days unless a longer retention period is required for legal or operational reasons.

7. Security

We implement reasonable technical and organizational measures—such as SSL encryption and restricted access—to protect personal data. However, no internet transmission is perfectly secure; absolute security cannot be guaranteed.

8. Sharing & Disclosure

We may share personal information with:

• Partner car rental vendors to fulfill bookings.
• Analytics and advertising providers (Google, Meta) to operate and improve our services.
• Service providers that enable our website operations (payment processors, hosting providers).
• Government or legal authorities where required by law.

9. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. Where required, transfers are protected using appropriate measures such as Standard Contractual Clauses or other lawful safeguards.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal data, as well as to object to certain processing. To exercise your rights, contact privacy@rentalcardesk.com. We will respond in accordance with applicable law.

11. Children

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

12. Third-Party Links

Our site may link to third-party websites (car rental vendors, partners). We are not responsible for their privacy practices. Review each site’s privacy policy before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on www.rentalcardesk.com. We encourage you to review this page periodically.

14. Contact

If you have questions or wish to exercise your data rights, contact us:

📍 RentalCarDesk
431 Hood Avenue, San Diego, CA 92123

📧 booking@rentalcardesk.com
☎️ +1 (810) 272-5102

By using RentalCarDesk services, you acknowledge that you have read and agree to this Privacy Policy.